FAQs

🌍 Full FAQs (with filled details)

1. Where is Tech Essentials based?

We’re a UK-based store. All products are carefully sourced, tested, and stocked locally for faster shipping and better reliability.


2. Do you ship internationally?

Yes! We ship worldwide 🌍. Delivery times vary depending on location:

UK Orders: 3–5 working days

Europe: 5–10 working days

Rest of the World: 7–14 working days

Shipping costs are calculated at checkout.


3. How long does delivery take?

UK: Typically 3–5 working days

International: 7–14 working days (depending on country and courier)

Tracking details are provided once your order is dispatched.


4. Will I pay customs or import fees?

UK customers: No — all stock is held locally, so there are no customs charges.

International customers: Import duties or customs fees may apply depending on your country’s regulations. These are the responsibility of the buyer.


5. Can I return an item if I change my mind?

Yes — you can return items within 30 days of delivery, provided they are unused, in original packaging, and in resaleable condition.


6. What if my item is faulty or damaged?

If your order arrives faulty or damaged, please contact us within 48 hours of delivery with photos of the issue. We’ll arrange a replacement or refund.


7. Do your products come with a warranty?

Yes —unless otherwise stated, all items include a 12-month warranty against manufacturing defects.